Terms of Use

BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY, IN WHICH CASE “YOU” REFERS TO THAT ENTITY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

1. Eligibility

The Services are intended for business and professional use and are not directed to individuals under the age of 18. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms, and, if applicable, that you are authorized to accept these Terms on behalf of your employer or organization.

2. Description of Services

PexLens provides a software supply-chain security platform that scans software packages, dependencies, and browser or developer extensions across endpoints and project environments, analyzes them against threat intelligence, and provides risk scoring, policy enforcement, and real-time protection features. We may add, modify, or discontinue features of the Services at any time, and we will use commercially reasonable efforts to notify customers of material changes that affect their use of the Services.

3. Accounts and Security

You must provide accurate and complete information when creating an account and keep that information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must notify us promptly at the contact in Section 18 if you become aware of any unauthorized access to or use of your account.

We reserve the right to refuse registration of, or to disable, any account or username we deem inappropriate, in violation of these Terms, or a security risk.

4. Acceptable Use

You shall not, and shall not permit any third party to:

Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying structure of the Services, except to the extent such restriction is prohibited by applicable law;

Modify, translate, or create derivative works based on the Services;

Sell, resell, rent, lease, sublicense, or otherwise make the Services available to any third party for timesharing or service bureau purposes;

Use the Services to build or assist in building a competing product or service, or disclose benchmarking or comparative analysis of the Services to any third party without our prior written consent;

Circumvent, disable, or otherwise interfere with security-related features of the Services or features that enforce limitations on use of the Services or Content (defined below);

Use any automated system, including bots, crawlers, or scrapers, to access the Services except as expressly permitted (for example, through a documented API);

Upload or transmit viruses, malware, or other harmful code, or attempt to gain unauthorized access to the Services or related systems and networks; or

Use the Services in a manner that violates any applicable law or regulation.

5. Free Trials and Evaluations

We may make the Services available on a free or trial basis for a limited period. During any trial, you may use the Services solely for internal evaluation purposes. We may modify or terminate a free trial at any time without notice, and, notwithstanding anything else in these Terms, the Services are provided “AS IS” during any trial period without any warranty of any kind.

6. Fees and Payment

If you purchase a paid subscription or license to the Services (through an order form, checkout flow, or similar ordering document, an “Order Form”), the following applies to that subscription:

You will pay the fees specified in the applicable Order Form. Except as otherwise stated, all fees are non-refundable.

We may change our fees for future billing periods with at least thirty (30) days’ prior notice.

Overdue amounts may be subject to a late fee of the lesser of 1.5% per month or the maximum rate permitted by law.

You are responsible for all applicable taxes other than taxes based on our net income.

Where the Services are provided free of charge or during a trial, this Section 6 does not apply.

7. Intellectual Property Rights

7.1 Our Content and Marks

All content on the Services — including text, software, graphics, logos, risk scores, interfaces, and documentation (collectively, “Content”) — and all trademarks, service marks, and logos (“Marks”) are owned by PexLens or our licensors and are protected by applicable intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights in and to the Services and the Content.

7.2 License to Use the Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services solely for your internal business purposes.

7.3 Your Data

As between you and PexLens, you retain all right, title, and interest in and to the data you submit to the Services, including package manifests, dependency lists, and scan targets (“Customer Data”). You grant PexLens a worldwide, non-exclusive license to host, process, transmit, and analyze Customer Data solely to provide, maintain, and improve the Services.

7.4 Service Data and Feedback

We may collect and use data derived from the operation of the Services — including aggregated or de-identified risk signals, telemetry, and threat intelligence (“Service Data”) — to provide, secure, and improve the Services and our broader threat-intelligence capabilities, provided that Service Data is not shared in a form that identifies you or your Customer Data. If you provide feedback or suggestions about the Services, we may use them without restriction or obligation to you.

8. Confidentiality

Each party may disclose non-public business, technical, or financial information to the other party in connection with the Services (“Confidential Information”). The receiving party will use reasonable care to protect the disclosing party’s Confidential Information and will not use or disclose it except as necessary to perform its obligations or exercise its rights under these Terms. This obligation does not apply to information that is or becomes public through no fault of the receiving party, was already known to the receiving party, or is independently developed.

9. Third-Party Links and Content

The Services may contain links to third-party websites or integrate with third-party tools and package registries that PexLens does not own or control. We are not responsible for the content, security, or privacy practices of any third-party site or service, and inclusion of a link does not imply our endorsement.

10. Disclaimers

Plain-language summary
The Services are provided “as is.” We work hard to keep our risk data accurate and our platform reliable, but we can’t guarantee the Services will be error-free, uninterrupted, or that our analysis will catch every risk. The legal text below states this formally.

THE SERVICES, INCLUDING ALL CONTENT, RISK SCORES, AND SCAN RESULTS, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PEXLENS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ALL VULNERABILITIES, MALICIOUS PACKAGES, OR RISKS WILL BE DETECTED. YOU ARE RESPONSIBLE FOR EXERCISING YOUR OWN JUDGMENT IN EVALUATING THE OUTPUT OF THE SERVICES AND FOR MAINTAINING APPROPRIATE ADDITIONAL SAFEGUARDS FOR YOUR SOFTWARE SUPPLY CHAIN.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEXLENS AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PEXLENS’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO PEXLENS FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless PexLens and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services in violation of these Terms; (b) your Customer Data; or (c) your violation of any applicable law or third-party right.

13. Term and Termination

These Terms remain in effect for as long as you use the Services.

You may stop using the Services and, where applicable, close your account at any time.

We may suspend or terminate your access to the Services if you materially breach these Terms and do not cure the breach within a reasonable period after notice, if required to do so by law, or if continued provision of the Services to you would pose a security risk to PexLens or other customers.

Where you or your organization opts out of or otherwise terminates your PexLens license or subscription, we will delete your Customer Data within 30 days of that date, except where we are required to retain certain information for a longer period to comply with our legal obligations, resolve disputes, or enforce our agreements.

Upon termination, your right to access and use the Services immediately ends. Sections 7 (Intellectual Property Rights), 8 (Confidentiality), 10 through 13 (Disclaimers, Limitation of Liability, Indemnification, Term and Termination), 15 (Governing Law), 17 (General Provisions), and 18 (Contact Us) survive termination.

14. Export Control and Compliance with Laws

You may not access or use the Services in violation of any applicable export control or economic sanctions laws, including those of the United States, the European Union, and India. You represent that you are not located in, or a resident or national of, any country subject to a comprehensive embargo, and that you are not on any restricted party list.

15. Governing Law

These Terms are governed by the laws applicable to the location of the customer, without regard to conflict-of-law principles.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on this page, updating the “Effective Date” above, and, where appropriate, notifying account holders by email. Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services.

17. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and any applicable Order Form, constitute the entire agreement between you and PexLens regarding the Services and supersede all prior agreements on this subject.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Force Majeure. Neither party will be liable for delays or failures in performance resulting from causes beyond its reasonable control.

Independent Contractors. You and PexLens are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

Relationship to Privacy Policy. Our collection and use of personal data in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference.

18. Contact Us

If you have questions about these Terms, please contact us at:

PexLens Private Limited

Email: [email protected] or [email protected]

Address: 2127/C, Sector 63, Chandigarh, PIN: 160047, India